Why Cott
Working with you to find the right solution
Cott's implementation team has over 50 years of combined experience getting offices live on new software without disrupting the counter.
Cott takes a consultative approach to implementation, built around the technical expertise and project-management discipline a conversion actually needs. Whether we are managing the implementation timeline, evaluating your current hardware, or working out the most efficient workflow for your office, our team stays with you through the whole process to keep the disruption to your staff to a minimum. We combine our experience, current technology, and your office's specific needs into a solution built for you — not a generic rollout.
"The Halifax County Register of Deeds Office has been a Cott customer since 1976. Many changes have taken place, and Cott has always remained extremely capable to handle our needs. Any time help is needed or questions asked, they are always just a phone call away and prompt to respond. We are proud to be a Cott customer."
— Judy Evans-Barbee, Register of Deeds, Halifax County, NC
Phase 1: Project analysis
- Reference file review
- Review of current systems configuration
- Workflow planning
- Data and image migration review
Phase 2: Site analysis
- Review of current workflow
- Discussion of challenges with the current software and workflow
- Training dates, times, and location
- Software configuration needs
Phase 3: Customized training
- Training notebooks, search guides, and a tailored training agenda
- Preparing your constituents for the new software and any public training sessions
- Remote webinar training sessions
- Self-paced training available to staff around the clock
Phase 4: Deployment
- Software installation and server migration
- Training webinars scheduled for public searchers
- Data migration import
- Go-live, with remote or on-site support
- Introduction and transition to Cott Customer Support
Phase 5: Continued support
- Customized support
- Experienced analysts
- Product specialists
- Quality assurance
Talk to us about your office
Every conversion is different, and the fastest way to find out what yours would look like is to talk to someone who has run one before. Call 800-234-2688 or reach out to sales.